Lisa U.
I came to Susan looking for the magic bullet, hoping she could turn me into someone else. I wanted her to give me willpower. I have such a terrible history. I just felt completely defeated. When she told me that I was the magic bullet, it only made me feel worse. I wanted her to tell me why I was great some of the time, and then, for no apparent reason, would just go crazy. She said that no one else could answer that for me but me, and that she could help me to figure that out if I’d stick around. She said it would probably be uncomfortable. No kidding! I only stuck around because I was desperate. She got me to look at all my past failures (she calls them “ineffective management” techniques) so that I can come up with better strategies. I never knew how to stop myself before it was too late before. Now I realize that I’m totally predictable, and there are steps I can take sooner to avoid my own personal pitfalls. I don’t have to have willpower. I can help myself in other ways